Freeing up time for product leaders to build top-performing teams and products
Sharpa offers premium operational support to handle a wide range of admin, operations and product management-specific tasks for product leaders to focus on high-value initiatives that drive results.
Start clearing tasks off your plate in as little as 1-2 weeks.
Fast Onboarding - Cancel Anytime - 100% Remote
Don’t leave your highest impact tasks for last.
Balancing your strategic responsibilities with the sheer volume of operational work that comes with leading a product team is a challenge. From tracking key stakeholders to coordinating releases and performance reviews, these tasks pull you away from your primary focus: guiding your team to build great products that drive business success.
That’s where our remote Product Ops Assistants come in. They’re specialized in handling product management-related administrative and organizational tasks while streamlining workflows and communication.
Most importantly, we rigorously source, train and onboard top-tier talent so you can delegate tasks with confidence. Which means you get all the benefits of a team member without the training, hassle, or cost.
That’s where our remote Product Ops Assistants come in. They’re specialized in handling product management-related administrative and organizational tasks while streamlining workflows and communication.
Most importantly, we rigorously source, train and onboard top-tier talent so you can delegate tasks with confidence. Which means you get all the benefits of a team member without the training, hassle, or cost.
What can our Product Ops
Assistants help with?
Unlike generic executive assistants, our Product Ops Assistants bring a specialized skillset.
Product
Product roadmaps, experimentation, product communication and ongoing release support.
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Team
Team onboarding, knowledge sharing, feedback communication and performance reviews.
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Customers
Go-to-market support, customer feedback processes and handling external communication.
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Stakeholders
Stakeholder management, cross-department communication and providing key updates.
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Systems
Tool selection and refinement, automation processes, and mapping and monitoring workflow.
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Goal-Setting & Performance
Goal creation, OKRs, and setting up tracking mechanisms and communication around KPIs.
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Miscellaneous
Meeting support, research and analysis, documentation, team support and soundboarding.
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”Before hiring our assistant, I’d find myself working on weekends to catch up on operational tasks that still needed to get done or delegating to my team who were already too busy. Of course, we never quite caught up and found ourselves feeling behind no matter how hard we tried.”
Peter Boermans
CPO iChoosr
Delegate with ease. Focus on what matters.
Consider your Product Ops Assistant to be your swiss army knife of productivity.
Free up bandwidth to drive your team’s success
By freeing up bandwidth, you’re able to re-focus on high-impact activities that drive long-term business outcomes. Including building your team, shipping exceptional products and leadership.
Delegate medium-to-advanced operational tasks
In most organizations, a Product Ops Assistant is an entry-level position focused on administrative tasks. Instead, our assistants support a wide range of Product Ops activities, (way) beyond just admin tasks.
Take sourcing, interviewing and training off your plate
We review thousands of resumes, conduct in-depth interviews and have candidates vetted by a third party to ensure you’re getting the best. With built-in flexibility and none of the hassle of doing it yourself.
Experience minimal friction & maximum flexibility
We can help as temporary reinforcement or long-term support. Whether you need to improve a situation, need cover for any type of leave or need ongoing product organization support, we handle it.
Generate value from day 1 with rigorous matching standards
We deploy rigorous training for assistants with careful client onboarding. Including ‘domain deep-dives’ to understand your product(s) and organizational context with ongoing check-ins to guarantee progress.
Find your next full-time hire, without the hassle
After 15 months of using our Dedicated Product Ops Assistance subscription, you’re eligible to permanently hire your assistant full-time (or move them into a more senior role) in your organization for a one-time fee.
We source the world’s best Product Ops Assistants. So you don’t have to.
We review thousands of resumes, conduct hundreds of interviews and deploy rigorous training for each hire.
Product Background
Background in roles such as business analyst, product owner, product manager, product operations associate, or UX designer.
Agile & Operational Excellence Knowledge
Possesses an above-average understanding of agile product development and operational excellence.
Technical Expertise
Familiar with software and technology, including JIRA, Confluence, and Miro, and able to implement any tools the client prefers.
Detail-Oriented & Stress-Tolerant
Pays close attention to detail. Obsesses over communication and remains calm and effective under pressure or deadlines.
Collaborative, Proactive & Reliable
Works extremely well within a team and across departments to achieve goals. Brings a collaborative, can-do, consistent spirit.
Organized Problem Solver
Vetted for strong ability to organize tasks and priorities, skilled at solving problems and excels at bringing order to chaos.
Maya
Work Experience
Product Owner
1-3 years
IT Project Manager
3-5 years
Junior Software Developer
Less than 1 year
Distinctive Qualities
Well-organized
Attention to detail
Accountability
Time management
Filip
Work Experience
Product Owner / Project Manager
3 years
Technical Support Engineer
1 year
Support Advisor
2 years
Distinctive Qualities
Fast learner
Adaptable
Accountability
Sarah
Work Experience
Product Owner
2 years
Product Automation Specialist
2 years
Tester
2 years
Distinctive Qualities
Eye for quality
Accountability
Agile mindset
Stress-tolerant
Marija
Work Experience
Product Owner
2 years
Scrum Master
1 year
HR Generalist
3 years
Distinctive Qualities
Emotional intelligence
Meticulous
Service-oriented
Kosta
Work Experience
Scrum Master
1 year
Product Designer
4 years
Visual Designer
1 year
Distinctive Qualities
Attention to detail
High-energy
Process-oriented
Agile mindset
Get up and running in 1-2 weeks or less
2
Intake Meeting
Meet with our Onboarding Coordinator to discuss requirements, goals, and expectations.
3
Assistant Selection
We choose the most suitable Product Ops Assistant that aligns with your specific needs.
4
Agreement Signing
Contract is digitally signed and executed by all corresponding parties.
5
Introductory Meeting
Meet your Product Ops Assistant, establishing initial rapport and setting the stage for collaboration.
6
Kick-Off Session
Within 10 workdays after signing, you’ll kickoff with a detailed plan that includes timelines and milestones.
Fast Onboarding - Cancel Anytime - 100% Remote
”Since hiring our assistant, our output is measurably higher and the entire team is more productive. Most importantly, morale is up and we’re able to spend more time working on exciting projects knowing we’ve got someone we can trust.”
Anna Müller
PulsePath
Get a perfect match, or we’ll make it right.
We pride ourselves on a rigorous matching process that adds value to your organization from day one. However, if for some reason you’re not thrilled with your assistant our team will make it right. Quickly.
Playbooks, templates and AI. From day one.
Our assistants integrate playbooks, templates and select AI tools to enhance their productivity.
Playbooks
Our playbooks allow assistants to access a structured repository of best practices and standardized procedures. These playbooks cover a wide array of tasks, from team onboarding to coordinating product releases. By leveraging these, your Product Ops Assistant gets more done in less time.
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Templates
Whether it’s drafting communication plans, meeting agendas, or product updates, templates provide a framework that ensures uniformity. By using these pre-designed templates, assistants can focus on high-impact activities rather than starting from scratch.
AI-Assisted
The application of AI tools can augment routine and time-consuming tasks, freeing up assistants to concentrate on more complex and value-adding tasks. By integrating AI into our work, we ensure that our operations are not only efficient but also more easily adaptable to the needs of clients.
Frequently Asked Questions
Do you still have questions about Sharpa?
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How much time will this save me?
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What is the difference between a Product Ops Assistant and a Product Ops Lead or Manager?
How fast can we get up and running?
How do you ensure confidentiality?
What training is provided to Product Ops Assistants?
I love the work my assistant is doing. Can I hire them full-time?
Want 2 months of free support?
Sign up for our newsletter for the latest Product Ops support insights. You’ll be entered into a free quarterly raffle where we give a free 2-month subscription, valued at € 4.990.
Get back to doing the high-impact work you love (and are the best at)
Start clearing tasks off your plate in as little as 1-2 weeks.
Fast Onboarding - Cancel Anytime - 100%
Remote
Remote
Product Ops Assistants for product leaders who want to accelerate their output and drive business and product success. 100% remotely.
Fast Onboarding - Cancel Anytime - 100% Remote