For product leaders who want to set a new standard of performance
Unlike generic executive assistants, Sharpa’s Product Ops Assistants bring a specialized skillset from day one. Including high-level organizational tasks, product management and advanced administrative work that enables product leaders to focus on strategic initiatives and creating exceptional products.
Explore the various tasks and activities our Product Ops assistants can help with below.
Explore the various tasks and activities our Product Ops assistants can help with below.
Fast Onboarding - Cancel Anytime - 100% Remote
Product
Roadmaps
- Assisting POs/PMs in creating roadmaps
- Collecting roadmap input from various sources
- Maintaining a centralized roadmap document
- Scheduling regular roadmap review sessions
Product communication
- Creating clear and concise communication materials
- Scheduling regular updates with key users and other stakeholders
- Gathering feedback and adjusting communication strategies
Experimentation
- Keeping track of current and past product experiments
- Communicating about experiments to teams and stakeholders
- Documenting experiments and their outcomes
Releases
- Communicating release plans to stakeholders
- Supporting the release and monitoring for issues
- Facilitating post-release reviews and gathering feedback
Team
Recruitment
- Assisting in drafting and posting job descriptions
- Screening resumes and applications
- Gathering feedback from interviewers
- Managing recruitment data and metrics
Onboarding
- Conducting onboarding sessions on company and product processes
- Regularly checking in with new hires to ensure successful integration
Team feedback
- Setting up regular feedback sessions with product teams
- Implementing changes based on feedback
- Following up to ensure changes are effective
Performance reviews
- Collecting performance data and feedback from relevant sources
- Facilitating performance review meetings
- Documenting review outcomes and following up on progress
Workflows
- Mapping current workflows
- Proposing and implementing workflow improvements
- Training the team on new workflow procedures
Other
- Creating and maintaining an overview of Areas of Responsibility (AORs)
- Organizing team events
Customers
Go-to-market
- Coordinating with other departments to develop launch plans
- Ensuring relevant materials are ready before the launch
- Monitoring launch performance and gathering initial feedback
- Supporting post-launch activities and following-up as needed
Customer feedback
- Setting up feedback collection systems (e.g., surveys, user interviews)
- Regularly collecting feedback from customers through various channels
- Sharing customer insights with product teams
- Communicating actions taken based on feedback
Stakeholders
Stakeholder management
- Handling stakeholder requests and ensuring follow-up
- Proactively gathering input from key stakeholders
- Preparing product updates to stakeholders
- Ensuring clear communication between teams and stakeholders
Cross-department comms
- Setting-up regular cross-departmental meetings
- Creating and managing shared communication channels
- Sharing product updates and gathering feedback
Systems
Tools
- Managing product management tools for the team
- Training the team on tool usage and best practices
- Monitoring tool usage and optimizing configurations as needed
Automation
- Researching and selecting automation tools (e.g., Zapier)
- Testing automation scripts or workflows
- Monitoring automation performance
Goal-setting and performance
Goals
- Ensuring alignment of product and team goals with overall goals
- Tracking progress against goals
KPIs
- Setting up tracking mechanisms for KPIs
- Creating dashboards to monitor KPIs in real-time
- Reviewing KPIs and identifying areas for improvement
- Communicating KPIs to teams and stakeholder
Other
Meetings
- Preparing meeting agendas and minutes
- Facilitating meetings to ensure productive discussions
- Documenting key takeaways and action items
- Representing the product leader at meetings
Documentation
- Defining documentation standards and templates
- Organizing documentation in a central repository
- Regularly updating documentation to reflect changes
- Collecting feedback on documentation and making improvements
Research and analysis
- Collecting data from various sources (surveys, reports, etc.)
- Analyzing data to identify trends and insights
- Presenting findings in meetings
Support and sound-boarding
- Preparing discussion topics and relevant data
- Providing candid feedback and alternative perspectives
- Acting as a liaison between the product leader and the team
- Helping in drafting reports, presentations, and other materials
”Since hiring our assistant, our output is measurably higher and the entire team is more productive. Most importantly, morale is up and we’re able to spend more time working on exciting projects knowing we’ve got someone we can trust.”
Anna Müller
PulsePath
Get a perfect match, or we’ll make it right.
We pride ourselves on a rigorous matching process that adds value to your organization from day one. However, if for some reason you’re not thrilled with your assistant our team will make it right. Quickly.
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Fast Onboarding - Cancel Anytime - 100%
Remote
Remote
Product Ops Assistants for product leaders who want to accelerate their output and drive business and product success. 100% remotely.
Fast Onboarding - Cancel Anytime - 100% Remote